Privacy Policy

1. Information We Collect

Depending on how you interact with BeanbotiX, we may collect the following types of information.

1.1 Personal Information

When you create an account, place an order, contact us, or use certain features, we may collect:

• •Name
• •Email address
• •Phone number
• •Account login information
• •Order information
• •Pickup location
• •Communication preferences

1.2 Order and Purchase Information

When you purchase coffee, beans, merchandise, or other products, we may collect information related to:

• •Products purchased
• •Order history
• •Product preferences
• •Order date and time
• •Pickup location
• •Subscription information
• •Transaction status

1.3 Payment Information

Payments may be processed through third-party payment providers.

BeanbotiX may receive transaction-related information necessary to confirm and manage your payment, but payment-card details may be handled directly by the applicable payment provider.

We recommend reviewing the privacy policy of your selected payment provider for more information about how payment information is processed.

1.4 Personalization Information

BeanbotiX may collect information about your coffee preferences and customizations to provide personalized experiences.

This may include:

• •Preferred drinks
• •Drink customizations
• •Previous orders
• •Flavor or product preferences
• •AI-generated recommendations
• •Loyalty activity

The BeanbotiX website and app are designed to support personalized ordering and recommendations.

1.5 Location Information

If you use location-related features, we may collect or process location information necessary to help you find BeanbotiX stores or provide location-based services.

For example, the website may allow users to search for stores by city or ZIP/postal code and obtain directions through mapping services.

You may be able to control location permissions through your device settings.

1.6 Device and Technical Information

When you access our website or app, certain technical information may be collected automatically, such as:

• •IP address
• •Device type
• •Browser type
• •Operating system
• •App version
• •Device identifiers
• •Website or app usage information
• •Date and time of access

2. How We Use Your Information

BeanbotiX may use personal information to:

• •Create and manage customer accounts.
• •Process and fulfill orders.
• •Provide coffee, bean, and merchandise purchasing services.
• •Process subscriptions.
• •Provide personalized drinks and recommendations.
• •Maintain loyalty points and rewards.
• •Communicate about orders and account activity.
• •Provide customer support.
• •Help users find BeanbotiX locations.
• •Improve our website, app, products, and services.
• •Understand customer preferences and usage patterns.
• •Send newsletters, promotions, special offers, and product updates where permitted.
• •Detect and prevent fraud, misuse, and unauthorized activity.
• •Maintain the security and functionality of our services.
• •Comply with applicable legal obligations.

3. AI and Personalization

BeanbotiX uses AI-powered and automated technologies as part of its coffee experience.

These technologies may be used to:

• •Recommend products.
• •Remember customer preferences.
• •Support drink personalization.
• •Assist with automated ordering and preparation.
• •Improve consistency and customer experience.

The information used for personalization is intended to improve the services you receive.

AI recommendations may not always be accurate or suitable for every customer, and you remain responsible for reviewing your selections before placing an order.

4. How We Share Information

BeanbotiX does not sell your personal information solely for the purpose of selling it to third parties.

We may share information with trusted service providers when necessary to operate our business, including providers that support:

• •Payment processing
• •Website hosting
• •Mobile applications
• •Online ordering
• •Customer support
• •Email and communications
• •Analytics
• •Loyalty and rewards systems
• •Subscription services
• •Mapping and location services
• •Security and fraud prevention

These providers may only receive information reasonably necessary to perform services on our behalf, subject to applicable agreements and law.

We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, users, property, or services.

5. Cookies and Similar Technologies

BeanbotiX may use cookies, pixels, local storage, analytics technologies, and similar tools to operate and improve our website and services.

These technologies may help us:

• •Keep the website functioning.
• •Remember preferences.
• •Understand how visitors use our website.
• •Improve website performance.
• •Measure marketing and promotional activities.
• •Provide a more personalized experience.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

6. Marketing and Communications

If you subscribe to our newsletter or otherwise provide permission to receive marketing communications, BeanbotiX may send you information about:

• •New coffee products
• •New machines or technology
• •Seasonal products
• •Special offers
• •Promotions
• •Events
• •App updates
• •Bean subscriptions
• •Company news

The BeanbotiX website specifically provides for newsletter signup and communications about the latest news and offers.

You can unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations and important account notices, may still be sent when necessary to provide our services.

7. Loyalty and Rewards Data

If you participate in the BeanbotiX loyalty program, we may collect information relating to your:

• •Loyalty account
• •Points earned
• •Rewards redeemed
• •Purchases qualifying for rewards
• •Promotional participation

This information may be used to administer and improve the loyalty program.

8. Subscription Information

If you subscribe to BeanbotiX products, we may collect information necessary to administer your subscription, including:

• •Subscription plan
• •Order frequency
• •Subscription status
• •Purchase history
• •Payment status
• •Delivery or pickup information where applicable

The BeanbotiX platform is intended to support weekly and monthly bean subscriptions.

9. Information You Provide to Us

You may provide information when you:

• •Create an account.
• •Place an order.
• •Customize a drink.
• •Purchase beans or merchandise.
• •Join a subscription.
• •Use loyalty services.
• •Contact customer support.
• •Submit a contact form.
• •Subscribe to our newsletter.
• •Participate in promotions.
• •Submit reviews or other content.

Please ensure that information you provide is accurate and does not contain unnecessary personal information about other individuals.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• •Provide our services.
• •Maintain customer accounts.
• •Process transactions.
• •Maintain business and financial records.
• •Resolve disputes.
• •Prevent fraud.
• •Meet legal and regulatory obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Data Security

BeanbotiX takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, network, or electronic transmission can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should notify us if you believe your account has been compromised.

12. Third-Party Services

Our website and app may interact with third-party services such as payment providers, app stores, mapping services, analytics providers, social media platforms, and other technology providers.

These third parties may have their own privacy policies and terms.

BeanbotiX is not responsible for the privacy practices of third-party services that it does not control.

13. Children's Privacy

Our services are not intentionally designed to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to BeanbotiX without appropriate consent, please contact us so that we can review and take appropriate action.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• •Request access to personal information we hold about you.
• •Request correction of inaccurate information.
• •Request deletion of certain information.
• •Request restrictions on certain processing.
• •Object to certain uses of personal information.
• •Withdraw consent where processing is based on consent.
• •Opt out of marketing communications.
• •Request information about how your data is used or shared.

Some rights may be subject to legal limitations or exceptions.

To exercise applicable rights, contact us using the information provided below.

15. Account and Marketing Choices

You may be able to update certain account information directly through your BeanbotiX account or app.

You can also manage marketing preferences by:

• •Using the unsubscribe link in promotional emails.
• •Updating communication preferences where available.
• •Contacting BeanbotiX directly.

Disabling certain information or permissions may affect the availability of some features.

16. International Data Transfers

Depending on where BeanbotiX and its service providers operate, your information may be processed or stored in countries other than the country where you live.

Where required by applicable law, BeanbotiX will implement appropriate safeguards for international transfers of personal information.

17. Changes to This Privacy Policy

BeanbotiX may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or want to exercise applicable privacy rights, please contact us.

Email:

hello@beanbotix.com

Phone:

+1 (555) 014-2273

Address:

142 Innovation Ave, San Francisco

19. Additional Legal Information

This Privacy Policy should be read together with the BeanbotiX Terms & Conditions and any other policies or notices presented through our website or application.

If a specific privacy notice is provided for a particular BeanbotiX service, that notice may supplement this Privacy Policy.

Important: This Privacy Policy is drafted from the features and data-related functionality described in the BeanbotiX website wireframe. The wireframe does not specify a legal jurisdiction, actual data processors, cookie technologies, retention periods, privacy contact, or specific regulatory requirements. Those details should be confirmed before publishing the policy.