Get In Touch
Let’s TalkCoffee.
Have a question about our machines, need help choosing the right one, or want to know more about Beanbotix? We’re here to help.
Questions, support, or just want to say hello? Reach out and our team will get back to you.
Get In Touch
Fill out the form and our team will get back to you within 24-48 hours. We’re happy to help you find the right machine, or talk through putting one in your venue.
Visit Us
142 Innovation Ave, San Francisco
Flagship location, open daily
FAQ
Frequently askedquestions.
How do I place an order at a BeanBotix?
Walk up to any station and order on the touchscreen, or send the order ahead from the app and collect it when it is ready. Payment is card or wallet at the machine.
Are the stations really open 24 hours a day?
The machine itself runs unattended, so a station is available whenever its host location is. In a 24-hour lobby or gym that means all night; in a cafe it means whatever hours the cafe keeps.
How do I get a BeanBotix station for my venue?
Send us the venue type and rough daily footfall through the form on this page. We size the machine to that, quote installation and servicing, and handle the fit-out.
Can I pre-order on the app?
Yes. Pick your station, choose your drink and a collection time, and the machine starts the extraction so the cup is ready as you arrive rather than waiting in a queue.
What coffee beans do you use?
Speciality-grade arabica, roasted for espresso and sealed in the hopper so it is ground per cup. We list origin and roast date on the machine and rotate the blend seasonally.
What happens if the machine has a problem?
Every station reports its own faults, so we usually know before you do. Minor issues self-correct; anything else raises a ticket and an engineer is dispatched, typically same day.